What can the Advice Worker do?


        Inform you about your rights and the possible options you could consider;

       Assist you to try to resolve your problem. This can be by: completing forms, making phone calls, writing letters, dealing with government departments, etc.


       Whom can we help?


        We will help anyone who walks through the door.


        Is the information I give you kept private?


        Our service is confidential. Any information you give us will not be passed to any body else without your express permission.


        What can I ask for help with?


        People come to us for all sorts of reasons   See  Examples


       How much will it cost?

The Service is completely FREE!


What if I am not happy with the service I get?


 We operate a complaints procedure if you are not happy with the service you receive.

Equal opportunities

Our premises are fully accessible for the disabled.

 We only refuse to assist anyone on the basis of his or her behaviour.